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Returns Form

RETURNING YOUR PRODUCT:

ALL RETURNS MUST HAVE AUTHORIZATION FROM XTREME OUTDOOR POWER EQUIPMENT.
Please call for an authorization number (RMA) before returning any part(s) for exchange or refund. Returns, except those due to our error, will receive a 20% restocking fee (plus the original shipping). This fee covers order administration, original packaging cost, inspection, testing, disassembly, restocking and handling and is non-negotiable.

For a Return Authorization Number (RMA), please call us at 561-852-1010.

Please fill out the following fields below with your information, then click submit. A label will be generated for you to immediately print for your return.

Attach your return label to the shipping box. Please Include a handwritten note describing the reason for the return and what you would like done. The box can be left anywhere that ships UPS or at any UPS Store.

Customer Information

Name:
Street Address:
City:
State:
Zip Code:
Phone Number:
Email:

Package / Shipment Info

Return Reason: Refund
Replacement
Restock
Exchange
RMA #:
Package Weight (in pounds):

NOTE: Packages without the RMA and a copy of the original invoice will be REFUSED and sent back at the expense of the buyer. Without this information it can be extremely difficult for us to identify who is sending a return. Returns will have an electrical and mechanical inspection. We do not accept returns on electrical parts that have been installed or used in any way. Returned electrical parts must be in resalable condition. If there is any shipping damage or damage to the product we will not issue a refund.

We recommend insuring all returns for the full purchase price and using the original or equivalent packaging. We do not accept returns beyond 30 days from the date of purchase. No Refunds or exchanges for defective, damaged, or used parts. Defective parts are not eligible for return and/or refund - Please refer to our Warranty policy. We reserve the right to refuse any return. Please note that shipping and handling costs are not refundable.